SimpleTicket, the first Ruby on Rails based trouble ticket system released as an open source project. Built as an alternative to expensive and complicated ticking systems like Remedy and Heat, SimpleTicket is perfect for:
- Internal IT Support Teams (up-to 10,000 end users)
- Small IT Support Companies (1-40 technicians)
SimpleTicket has been released by Architel under the Open Source Initiatives‘ (OSI) GNU General Public License (GPL) as published by the Free Software Foundation. You can download it for free today, trouble tickets don’t need to be a pain, with SimpleTicket they can be easy and trouble-free! Architel is not actively supporting the public version of SimpleTicket, but plans to release future versions of the software as they become available.
